Privacy notice: corporate enquiries
Version 2026-10-v1
Who we are
EroLux Limousine & Mobility is operated by EROAT Ghana Limited ("EroLux", "we"). We are responsible for the personal information you give us on the corporate enquiry form. You can reach us at [email protected].
What we collect
- About your company: name, industry, address, website, and TIN or registration number if you give them.
- About you as the contact: name, position, work email, mobile number and how you prefer to be contacted.
- About your needs: services, number of travellers, trip volumes, routes, billing and approval preferences, budget range and any special requirements.
- How you found us: the source you choose, and any sales or referral code.
- Records of your consent: the date and time you agreed, and the version of this notice. For security we also keep the network (IP) address the form was sent from.
We do not ask for passwords, card details or identity documents on this form. Please do not include them in free-text fields.
Why we use it
- To contact you about your enquiry using the method you chose.
- To understand your needs and prepare a recommendation or proposal.
- To help you register your company and to link your enquiry to your company account if you go ahead.
- To keep records of our sales follow-up and to measure which channels bring us enquiries.
We rely on your consent, which you give by ticking the box on the form, and on the steps needed before entering into a contract with your company. We handle your information in line with the Data Protection Act, 2012 (Act 843) of Ghana.
Your budget range and trip volumes help us plan. They are not used for automatic credit decisions. A monthly account is only opened after verification and approval by authorised EroLux staff.
Who can see it
Only EroLux staff who need it: our corporate sales team, their managers, and the staff who verify company accounts. We use trusted service providers for hosting, email and SMS, who process data only on our instructions. We do not sell your information or share it for other companies' marketing.
How long we keep it
If your company becomes a client, your enquiry stays part of your account records. If it does not, we keep it for up to 24 months after our last contact with you, then delete it or remove the details that identify you. Summary figures with no personal details may be kept for reporting.
Your choices and rights
- You can withdraw your consent to be contacted at any time. We will stop contacting you about this enquiry.
- You can ask to see the information we hold about you, have it corrected, or have it deleted.
- To do any of these, email [email protected] with your enquiry reference. You can also complain to the Data Protection Commission of Ghana.
How we protect it
Your information is sent over an encrypted (HTTPS) connection and kept in our secure system. Only signed-in staff with the right role can view it, and access and changes are logged.
Changes
We may update this notice. The version you agreed to is recorded with your enquiry.
BACK TO THE ENQUIRY FORM